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WhatsApp is a great way to talk to people securely, because it encrypts the messages you send so they can’t be read by anyone buy the person you send them to. But some users have claimed that a ‘bug’ let them see other people’s personal missives. The alleged flaw was spotted by Amazon employee Abby Fuller, who tweeted: ‘Logged into WhatsApp with a new phone number today and the message history from the previous number’s owner was right there?! ‘This doesn’t seem right.’
In the tweets above, you can see what happened. Fuller claimed she bought a new phone which has a number registered to a previous user – which is quite common. But this number was still registered with WhatsApp. Fuller claimed this let her see someone else’s messages. Now, this alleged bug won’t be an issue for you if you never swap numbers.
However, if you’re in the market for a new phone you might want to let WhatsApp know. You can change the number used by your WhatsApp account by opening up settings, pressing ‘account’ and then selecting ‘change number’. Yesterday, we told how also users claimed a separate bug is deleting their old messages. The glitch first struck last year and appears to clean out missives in chronological order, starting with the most ancient. Recently, WhatsApp fans have taken to Twitter to share their pain and allege that the problem is still affecting them.
One man said he had lost the first message he sent to the woman who’s now his wife and shared the following memorable thought: ‘Unfortunately… Facebook only shits with everything that touches.’ Quite. ‘Some chats from friends of mine sent in 2015 have disappeared randomly,’ another added. Whilst one WhatsApp lover also alleged: ‘I’m facing the same issues. The chats are disappearing. ‘I’m sure many people are facing this and there’s still no solution yet.’ The glitch appears to be affecting Android users in particular and people on iOS seem to be safe from it. It’s not entirely clear what’s causing messages to be deleted. However, last year Whatsapp said it will delete users’ chat archive unless they back up their message log to Google Drive, which means they will lose unarchived messages.